Not resolved

I'd like to say that in the beginning the first hour massage was 40 bucks and it was great. I then said "sure why not i'll come back every month and get one done." After about 4-5 months, I decided to cancel since I was moving back up north from South Miami. They told me everything was taken care of and I would never be billed again.

From December-May everything was fine, even FORGOT about them. Next thing you know, June 6th they call and say my pre-paid was due....WHAT!?!? I called up and had to argue for 2 weeks to get my money back, and it even cost me to overdraft. Finally after many hours wasted on the phone with supervisors, and the ceo, and my bank, i got my money back!

This morning, I receive the same phone call saying my July pre-paid was ready.....!!!!!!!! So now, back all over again, calling to get this charge cancelled....

I'm getting a new credit card today, and trying to keep myself from going down there and kicking some serious butt!

do not EVER use them....bunch of crooks!!!!!!!!

Monetary Loss: $120.

Had an Experience with Massage Envy?

Write a review


Terms of Service
Post Comment

The fine print didnt say anything about moving and cancelling, plus i received confirmation i had cancelled it. Well I got my two months back and changed my credit card so in the end good prevails. Haha thanks for the advice!


Read the fine print on every contract you sign. Hmmmm I bet you're regretting it aren't you? Cheap doesn't always mean better service or savings, huh?

You May Also Like

Massage Envy - Massage Review from Madden, Mississippi Massage Envy "Massage envy really really sucks!!! They are very nasty. They have rats, roaches!!! The management is horrible!! They abuse their therapist. They make you massage people that you are not..." Read more Ideal Image - JuvÉderm Ultra Xc Injection Review Ideal Image "WARNING TO ALL PEOPLE CONSIDERING GOING HERE: YOU ARE BETTER OFF GOING TO A LICENSED PHYSICIAN AND PAYING THE SAME PRICE, IF NOT CHEAPER, THAN GOING TO IDEAL IMAGE TO..." Read more LIVID!! Avoid ALL Smartstyles at all costs if you love your hair! Smartstyle "I went to Smartstyle in Rowlett TX at 2501 Lakeview Pkwy, Rowlett, TX 75089 on 5-1-17 my stylist (if you can even call her that) was a black lady named..." Read more Partners To Empowerment Wellness Center - Nina Leff, incompetency at its worst! Partners To Empowerment Wellness Center "Do not be fooled by these people, especially Nina Leff. She is a buffoon of epic proportions. You cannot trust her in her so-called "holistic" therapy/counseling sessions, and you will..." Read more Mr Appliance - The WORST service experience ever! Mr Appliance "After Irma we had a power outage for 36 hours. Then our KitchenAid fridge showed " Sabbath on" and we could not get out of it. I called "Mr Appliance"....TROY..." Read more Behr Deck Over Behr "We also used Behr Deck Over last summer-2016. It peeled off and rotted the wood underneath. We ended up purchasing a whole new deck recently due to the damage. Here..." Read more All American Liquidation And Estate Sales - Buyer Beware!  Not if, but how much you will be ripped off! All American Liquidation And Estate Sales "BEWARE! Do not sign a contract with Bobbee to do your estate sale, because it is not a question of if you will be ripped off. The only question is..." Read more Screwed over by T-Mobile's Assurant cell phone insurance!  Assurant "I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of..." Read more