Massage Envy - What about the Customer? Terrible policies!
I'm very upset that it seems all Massage Envy cares about is money, so I've decided to cancel my membership!I've been a member for 2 years and have lots of massages available (already paid for) but in order for me to give one to anyone they'll charge an additional fee...what a rip, they're already paid!
Also, they suggest the tip for the therapist, what an insult...good service-great tip, bad service-bad tip. Last massage was 2 hours but only got 1 hour 45 minutes.
Bad deal!Will share experiences...
Review about: Massage Envy Membership.