Massage Envy - Was charged for 3 extra facials
My card was charged for 3 tx I did not sign up for after I had the 6 which I did sign.When I called to report this error, was informed " a computer
Spoke with supervisor and she stated" someone did not click the correct box." Excuses, excuses! Finally ,she said would credit my card. And threw in a facial for my inconvenience I will not be using it! I will be checking for the refund.
I would advise to pay one at the time, do not use a card or check!Wish I had read this site before.
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Massage Envy. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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