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I'm a senior citizen and a Vietnam vet and the manager at massage envy Marlton said that it was cheaper for me to get the membership and take advantage of the discount instead of getting the one therapy session which I was going to do originally. I told the manager that I recently had an injection in my back and if that is aggravated I wouldn't be able to continue and the manager said if you have any problems just call the front desk and I'll cancel the membership no worries I'm the boss.

3 days later I did call to cancel but she didn't cancel the membership and a month later took another payment from my account.

This manager continues to avoid me after several attempts with phone calls and one in person visit I'm told Morgan will call you and I haven't heard from anyone. Real tricky and slippery if you ask me

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

After reading many negative reviews I must let you know my experience. I go to the ME in Severna Park, MD and it is great!.

I have never been pressured, my membership is $60 not $65 per month, I have always been treated with respect, and can give any tip I want without any dirty looks. When I first went there it was because I was given a gift card. I asked for a girl who would give me a light massage and she does and is wonderful. I took time making up my mind about joining and there was no pressure.

Before every massage they ask if I want any add ons and I always say no and have never had a problem.

I can't say enough good things about my ME. I was sorry to read all the negative reviews and can't help but wonder if the owners are the underlying reasons their staff act as they do.

Guest
reply icon Replying to comment of Guest-1389617

Yeah and pork taste good, but at what price to the pig? Think about aomeone beside yourself

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