Not resolved

Thought my account was cancelled.I live in a different state now, so I was told to email my cancellation note.

That wasn't received. So I sent it in the mail. Thought it was cancelled. This was in November 2012.

They just took 245.00 out of my checking account without my authorization. When i called on april 12, 2013 They told me I must have called and given them my new expiration date. My contract said a written notice to cancel, now they won't refund my money til I sign a cancellation form. I sent them a copy of the letter I sent back in the end of November.

I am so frustrated and angered that companies are allowed to do this. Why are franchise owners not reprimanded by the corporation?

This is an ongoing complaint by their consumers.Not to mention all the prepays that you pay for and are not refunded or allowed to use.

Review about: Massage Envy Account.

Monetary Loss: $245.

Had an Experience with Massage Envy?

Write a review


Terms of Service
Post Comment

You May Also Like

MASSAGE ENVY CONTINUES TO CHARGE AFTER CONTRACT EXPIRED Massage Envy "Massage Envy in Sacramento, CA I have been a customer of Massage Envy since January 2013 and satisfied with their masseuse although I felt their front office sales tactics are aggressive...." Read more The Consultant Clinic - Fair play? The Consultant Clinic "There are an increasing number of reviews and comments on this site which cast doubt as to the integrity of the owner of the clinic, and the few remaining doctors..." Read more Massage Envy - Review in Beauty Centers and Spas category from Pensacola, Florida Massage Envy "After I wrote my 1st review about the massage envy in Gulf Breeze Florida. The owner replied by putting my financial business out thier. I've tryed to contact the corporate..." Read more This review caused The Consultant Clinic to close down it's Facebook review section The Consultant Clinic "Last year someone put a review on The Consultant Clinics' facebook page questioning it's owner's claim to be a qualified doctor. Within hours the entire Facebook review section had been..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more