Massage Envy Newton, MassachusettsComplaints and Reviews

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1.7 Based on 170 reviews
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  • Customers like
    • Massage therapist 12
    • Massage therapists 6
    • Had good massages 5
  • Customers don't like
    • Being lied to 11
    • Absurd membership contract 11
    • Trap you into joining 9

I have been a member of ME in Massachusetts. I've always had banked massages that I could never seem to use. I finally decided to *** the bullet, lose the banked ones and cancel my membership. I sent them a certified, return receipt requested letter in August notifying them that I would cancel my membership effective 10/1/16. I had also asked if they would convert some of my banked massages and donate them to a local battered women's shelter in... Read more

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