Once you find a massage therapist you like, eventually they will change his/her schedule and try to force you to another to best suit their scheduling. Also, massaging is manual labor, unlike the facials(which are more expensive per hour).
Their interests come before your preferences. I also know the desk team gossip like they are still in high School and are jealous of other team mates who have more requests and higher tips.
My choice in massage therapist's schedule was changed 3 times, so I gave up. Due to my extensive work schedule, I must plan these well ahead and such changing screws with my(the customer) short and long term daily schedules.
Product or Service Mentioned: Massage Envy Massage Therapist.
Reason of review: Other issue.
I didn't like: Changing of schedule multiple times.