Massage Envy
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaGift certificate question.
- Pending
- Pending
Preferred solution: I would like to speak to a representative regarding gift certificates.
Giftcard issue
User's recommendation: Nope
Terrible customer service
User's recommendation: There will not be one.
Very upset not a human to talk to
A question regarding the settlement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAngry
- Your whole company
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy name is Mr. Gregory - On November 27, 2023 my...
Membership issues
- Customer service
Preferred solution: Full refund
User's recommendation: Go somewhere else!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kuala Lumpur, Kuala LumpurBoulder store is closed so can’t get gift cards /freee my account
- Massage therapists
- Entire company model
Preferred solution: Price reduction
User's recommendation: Never
Cancelation issue
- Masus are great
- Your management sucks
Preferred solution: Full refund
User's recommendation: Don't get membership.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Petersburg, FloridaGift card balance
User's recommendation: LAUGH IT OFF
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGift card issue
- Looks lovely
- Horrible customer service and constant upselling
Preferred solution: Full refund
User's recommendation: Stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pompano Beach, FloridaBad Management
- 1 great therapist
- Lot of bad therapists and poor management
Preferred solution: Full refund
User's recommendation: Go Elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp with gift card
Preferred solution: Gift card information so that I can schedule.
Extremely unhappy
Preferred solution: Full refund
User's recommendation: Do not sign up with them
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