When I scheduled my appointment I had to give them my problem areas, and pressure, was asked again during the chat before my massage and AGAIN. By my therapist! The massage was okay. Nothing special. Then I walked out and the girl basically shoved me into a room and...Read more
I worked here for a few months. It was a second job when I was taking a break from school. I walk into work one day. I knew I was about to give my 2 weeks either that day or the day after because I was starting back up school and out of my 2 jobs this was the one that...Read more
Massage Envy - Worst manager ever
The manager at massage Envy in Waxhaw was very rude about handling the mistake made by his own schedulers. He blamed it on me and made me pay for it. Even we I gave him prove his office staff made the mistake. He did not return any of my calls. Poor management indeed
Massage Envy - *** ***
I ordered 2 60 minute sessions for $75 and never received the printable pdf but WAS charged. I want either my *** money back or a free session now.
Last Sunday at Massage Envy, the therapist massaged my arm with a very heavy hand. During the massage my right arm cramped up and so painful. She saw I was struggling and asked if I was OK. I told her that my right arm has cramp. She took her fingers and applied a very...Read more
Few weeks prior had seen therapust tgat was coughing and blowing nose several times. Caughtca cold that would not go away. Then I had to call in sick as i had severe pain in ears and throat. Called as soon as they opened in am. Was told there would be a 50% charge...Read more
My son gave me a gift card for a massage; I made an appointment; day of appointment I had to cancel as Grandson got sick and I had to keep him home from school; when I called to reschedule I was told that the policy is to charge half the value of the card! I was NOT...Read more
I didn't like
- Not being told of policy in advance
Massage Envy - Link for e gift card expired
My link for my e gift card expired and I need a new one sent to me. I’ve already filled out the form online numerous times to have a new link sent and haven’t received anything. I have an appointment in one week and need my new link.
I’ ve read reviews where Massage Envy treats their massage therapist like slaves, and I believe it. I believe they pay them minimum wage and then pressure the clients to leave dictated tips that they post in the lobby. The therapists there rely on their tips more than...Read more
Massage Envy - Incorrect email address supplied by me...9
I supplied Massage Envy an incorrect email address for delivery of a massage gift card for my daughter-in-law. It was the email supplied to me but it was incorrect. I will affix a copy of the transaction if I can..the correct email address is: firstname.lastname@example.org Thank you for your help!
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