Beware-A new Message Envy opened in Canton so I stopped by to check them out. I thought it would be nice to purchase a spa for my wife and daughter.
I pre-paid a session each plus a $40.00 tip per the suggestion card they displayed. My daughter was 12 and she never went before. Well my daughter chickened out. They were nice to credit her session but told me they would not give my pre-paid $20.00 tip back.
I don't get it?
I paid a generous tip ahead of time with the assumption great service would be delivered. My mistake.