My husband and I had a bad experience at the Massage Envy in Naperville, Illinois on Rt.59 and 95th street. I've had many massages in the past at Asha spa, it's an Aveda based spa and they were great.
This was our first time visiting Massage Envy. They didn't give us the full hour because of the paperwork, wish they told us to come early to fill that out. The therapist, Jaclyn was horrible. She used too much pressure.
At one point I told her, "that hurts" and she said ok, but didn't alter the pressure at all. I woke up today with a very sore back, this has never happened before. I'm a little concerned about it, I have to take Motrin to alleve the pain. I really hope this goes away soon.
She was really young and might not have much experience. It's a chop shop, we'll never go there again.
When you have a good experience you tell a couple people, when you have a bad experience you tell 50.
Review about: Massage Envy Massage.