I joined the massage envy membership program over a year ago. I received a one hour massage for $49 dollars a month which was automatically taken out of my checking account.
I called to cancel my membership and was told that in spite of the fact that my contract was up I had to give 30 days and would be charged for another month. I was fine with that, but they proceeded to tell me that I also had to use the 3 massages I had already paid for within 30 days or I would lose them.
I just want to reiterate that $49 had been taken from my checking account and I have $200 worth of massages that if I don't use within 30 days I will lose them! They are paid for! How can they take them if I paid for them?
In addition in the year I have been with them I was not impressed with the massages or facials I received. I tried to cancel sooner but could not get out of contract. A total waste of money!
More Review Details
- Product or service
- Monthly Membership
- Review category
- Beauty Centers and Spas
You May Also Like
- "Went in looking for a Victoria Beckham-like bob- stacked in back and asymmetrical in front. Had 6 pictures of 360 degree angle of same haircut on someone i knew who..."
- "First I would like to tell you if you are looking to pay a lot of money for a mani (GEL) and pedi done in a range of 5-10 min..."
- "All I can say is WOW!!! I've been there twice, and both times were a nightmare. First time the girl was ten minutes late for my appointment because she was..."
- "So I'm extremely angry with Acceptance Now. They sell garage sell quality funiture for maxime price. I'm currently purchasing a sectional and slat bed and mattreess. Within 2 months my..."
- "I came to medical express last Fourth of July , they charge me 20$, then later they send me a bill of 3 , and then later my credit card..."
- "I've ordered from this company before....no problem! I placed $118 order in Oct and still haven't received anything! I've called and called plus left messages...no response...."
- "Having worked for nine years and had Frontier service as long. They have Tech's that will add services to your billing and until you discover it they won't return any..."
- "as you can see, there are many many negative reviews about salad master. A cook ware that can cost up to $3,500.00 . It's a Sham when dealers on top..."
- "I don't usually complain but this time I have to, it was a treat for my husband and I to have my granddaughter with us for dinner she's 16 and..."