Product: Massage Envy Customer Care Clear all filters (0 of 64 reviews match)
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No heat at this massage envy

The manager has known since last year that the heat wasn’t working and never got it fixed and this week it was below freezing and still not fixed
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Massage Envy Customer Care
#1401746
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I scheduled an appointment for today at 6:30 pm for a 90 minute facial. I got a voicemail from McKenna saying that my appointment was moved to 7:30 pm and that if I had a problem with that, to call back. I had no problem so I showed up for 7:30. Austin, a store...
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Massage Envy Customer Care
#1397880
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After weeks of trying to contact corporate to discontinue my membership (due to my location closing without notice), I finally found a site to contact them. I received a follow up email the next day assuring me my account would be closed asap. I was really impressed...
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4.5
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Massage Envy Customer Care
#1396627
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I was not able to show up because i am sick , the massage envy location people at TIMONIUM location was sooo rude . I was customer since 2013 . They couldnt refund my money as i couldnt go to session and making rude comments. So many times they call up and say sorry...
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1.9
Product
Massage Envy Customer Care
#1352475
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I guess I truly wished I had done my research prior to signing a contract with this business. The customer service at the Avon, Indiana location sucks! The district management talks to you in a very patronizing tone and is inflexible. Whatever happened to customer...
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1.0
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Massage Envy Customer Care
#1286380
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Massage Envy 12921 Shops Pkwy Suite 100, Bee Cave, TX 78738 512-263-1515 I want to close my membership. Went on the website where I book appointments to find the link for ending my membership, but found that I had to visit the Location in person to fill out formd in...
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Bee Cave,Texas
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Massage Envy Customer Care
#1281568
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Massage Envy - Rude and disrespectful employees

Was overcharged at Massage Envy and had a problem with two of their employees being really rude and disrespectful need to speak to someone in corporate ASAP
1.0
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Massage Envy Customer Care
#1268772
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Massage Envy - Still an issue

Still an issue. Communication with corporate is no good.
Product
Massage Envy Customer Care
#1268478
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I went in for a free massage with coupon in hand and upon leaving they charged me 10$. I gave them my debit card and thought nothing of it. 4 months later I notice a weird 50$ charge to my account, and then realize they’ve charged me 50$ a month for 4 months without me...
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1.0
Product
Massage Envy Customer Care
#1244466
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Me and my friend had an appointment for 12 yesterday we get there they said that they did not have an appointment for either one of us then they come back and say it was cancelled they didn't know by who it was pathetic the girl says well we don't have anything to...
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Product
Massage Envy Customer Care
#1242928
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