I booked an appointment through the app. Someone called me April 26 at 1:13pm to get it on the books.
April 27 I received another call at 10:39am confirming my appointment for today (April 28) at 7:00pm. I arrived at the location only to be told there wasn't any appointment for me but they could take me Sunday.
They have ONE job to do - make appointments - yet they're not even capable of doing that. I'll never ever bother with them again.
Product or Service Mentioned: Massage Envy Massage.
Reason of review: Order processing issue.