Massage Envy Phone Numbers and Emails

Toll-Free Number:

  • (866) 690-9108
    Toll- Free
Send Message

Customer Service:

  • (907) 336-3689
    Anchorage, Alaska, USA
  • (817) 402-3232
    Arlington, Texas, USA
  • (410) 387-2555
    Baltimore, Maryland, USA
  • (857) 239-1111
    Boston, Massachusetts, USA
  • (860) 693-8000
    Canton, Connecticut, USA
  • (636) 532-7733
    Chesterfield, Missouri, USA
  • (719) 574-9900
    Colorado Springs,Colorado, USA
  • (701) 235-2300
    Fargo, North Dakota, USA
  • (479) 571-3689
    Fayetteville, Arkansas, USA
  • (616) 530-9500
    Grandville, Michigan, USA
  • (808) 524-3689
    Honolulu, Hawaii, USA
  • (205) 988-6400
    Hoover, Alabama, USA
  • (702) 851-3689
    Las Vegas, Nevada, USA
  • (678) 218-3689
    Lawrenceville, Georgia, USA
  • (818) 366-3772
    Los Angeles, California, USA
  • (319) 377-9900
    Marion, Iowa, USA
  • (407) 438-3689
    Orlando, Florida, USA
  • (503) 972-0900
    Portland, Oregon, USA
  • (480) 990-3689
    Scottsdale, Arizona, USA
  • (316) 630-9400
    Wichita, Kansas, USA
  • (480) 366-4100 ext 1

Massage Envy Emails:

General Info
eGift Card
Privacy Inquiries
Press Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Massage Envy Website:

Massage Envy Help Center:

Corporate Office Address:

Massage Envy Franchising LLC
14350 North 87th Street, Suite 200
Scottsdale, Arizona 85260

Massage Envy Customer Service Reviews

1.4 / 5
Shila Cfl

It is almost impossible to cancel a membership or get any type of help from corporate customer service . Terrible company . I will never do business with them...

Read full review
Dissatisfaction with the way my husband and myself was treated, when we were trying to reschedule an appointment due to illness.

I emailed corporate and all I recieved was crickets. That is why the franchise behave in the manner in which they do. User's recommendation: Stay away! Because...

Read full review

Summary of Massage Envy Customer Service Calls

01:24 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Massage Envy?

Cards Question:

  • “Change email for gift card”
  • “Check gift card balance”
  • “Gift card”

Activation/ Cancellation Question:

  • “Appointment canceled”
  • “Cancellation”
  • “Cancellation policy”

Payments and Charges Question:

  • “Charges”
  • “Curpt charges”
  • Dispute of charge

Product/ Service Question:

  • “Membership”
  • “To see if ive been restricted from working at ME”
  • “Membership issue”

Staff Question:

  • “About Service at one of your locations”
  • “Customer service problem”
  • “Service complaint”

Account Question:

  • “Balance on the gift card”
  • “Credit my account”
  • “Need to change log in and pass word”

Request for Information Question:

  • “I just need to check balance on my gift card. There is no contact number and I don’t have an account number. Just the gift card number. Massage Envy website doesn’t let you check it and no answer for the phone number”
  • “Have questions”
  • “Business partnership inquiry”

Refund Question:

  • “Refund”
  • “Refund Now!!”
  • “Want my refund”

Employment Question:

  • “W2”
  • “Paystubs”
  • “Employment”

Shipping and Delivery Question:

  • “Para ver lo de una targeta de regalo”
  • “I never received my call back from the Toledo Ohio location franchise owner about my complaint”
  • “Never received my gift card via email”

Return/ Replace Question:

  • “I wanted to talk to someone about getting a copy of my contract and the way I was treated and blown off several times by management. However, I couldn't even get a return call from corporate. This is a horrible business.”
  • “Returns”
  • “Change reservation”

Website/ Application Question:

  • “Site”
  • “Error on website”
  • “Website”

Other Question:

  • “Conpkaint”
  • “Complaint!!”
  • “Notification”


Related Companies

Roark Capital Group, Hardees, Jimmy Johns, Arbys, Wingstop


Massage Envy is a company that offers the therapeutic and stress relieving benefits of massage therapy. It offers many different types of massage to choose from: Swedish massage for overall body relaxation, deep tissue massage to loosen those stubborn knots, sports massage to stretch marathon runners and weekend warriors alike, Pre-Natal massage for soon-to-be moms and Reflexology.

Massage Envy reviews and complaints

Massage Envy is ranked 96 out of 653 in Beauty Salons and Spas category

Area Served


Payment Methods

VISAMasterCardAmerican Express

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