Massage Envy Phone Numbers and Emails

Toll-Free Number:

  • (866) 690-9108
    Toll- Free

Customer Service:

  • (907) 336-3689
    Anchorage, Alaska, USA
  • (817) 402-3232
    Arlington, Texas, USA
  • (410) 387-2555
    Baltimore, Maryland, USA
  • (857) 239-1111
    Boston, Massachusetts, USA
  • (860) 693-8000
    Canton, Connecticut, USA
  • (636) 532-7733
    Chesterfield, Missouri, USA
  • (719) 574-9900
    Colorado Springs,Colorado, USA
  • (701) 235-2300
    Fargo, North Dakota, USA
  • (479) 571-3689
    Fayetteville, Arkansas, USA
  • (616) 530-9500
    Grandville, Michigan, USA
  • (808) 524-3689
    Honolulu, Hawaii, USA
  • (205) 988-6400
    Hoover, Alabama, USA
  • (702) 851-3689
    Las Vegas, Nevada, USA
  • (678) 218-3689
    Lawrenceville, Georgia, USA
  • (818) 366-3772
    Los Angeles, California, USA
  • (319) 377-9900
    Marion, Iowa, USA
  • (407) 438-3689
    Orlando, Florida, USA
  • (503) 972-0900
    Portland, Oregon, USA
  • (480) 990-3689
    Scottsdale, Arizona, USA
  • (866) 690-9108
    Toll- Free
  • (316) 630-9400
    Wichita, Kansas, USA
  • (480) 366-4100 ext 1

Massage Envy Emails:

General Info
Press Inquiries
eGift Card
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Massage Envy Contact Information

Massage Envy Website:

Massage Envy Online Chat:

Corporate Office Address:

Massage Envy Franchising LLC
14350 North 87th Street, Suite 200
Scottsdale, Arizona 85260
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Massage Envy Rating Based on 710 Reviews

Rating details

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Customer service
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Massage Envy Customer Service Calls

01:24 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Massage Envy Customer Service?

Activation/ Cancellation Question:

  • “Canceled contract”
  • “Cancelation issue”
  • “Membership cancellation and reimbursement”

Cards Question:

  • “Gift card”
  • “Sent an egift card to wrong email address”
  • “Gift card problems”

Payments and Charges Question:

  • “Special promotion coupon”
  • “Charged without authorization and dissatisfied”
  • “Billing”

Product/ Service Question:

  • “Membership”
  • “Broken capillary”
  • “Membership issue”

Account Question:

  • “Balance of gift card”
  • “Took money out my account”
  • “Can't find the balance of a gift certificate online after I paid $50 my basic debit card. Need help!”

Staff Question:

  • “Customer service”
  • “Poor service”
  • “Poor and rude service”

Request for Information Question:

  • “I became sick for about a month, was not able to keep my payments monthly I have three sections left and would like to get a massage someone please contact me”
  • “Checking gift card”
  • “Questions on membership”

Refund Question:

  • “Refund”
  • “Refund gift card”
  • “Management complaint and refund needed”

Employment Question:

  • “Im needing to get a copy of my W2's”
  • “Employment verification noemi casanovas”
  • “Former Employee”

Shipping and Delivery Question:

  • “Never received my gift card via email”
  • “I did not receive my online purchase”
  • “Never received gift card”

Return/ Replace Question:

  • “Change reservation”
  • “Return”
  • “Returned funda”

Website/ Application Question:

  • “Website”

Other Question:

  • “Bad appointment”
  • “Complaining”
  • “App help”


Top Massage Envy Services

Massage, Membership, Customer Care

Top Massage Envy Products

Gift Card, Account, Website

Massage Envy Pros and Cons

Pros: Massage therapist, Massage therapists, Location, Friendliness of front desk, Therapist who did my massage

Cons: Customer service, Absurd membership contract, Services not provided, Conflicting excuses, Being over charged

Related Companies

Roark Capital Group, Jimmy Johns, Hardees, Arbys, MAACO


Massage Envy is a company that offers the therapeutic and stress relieving benefits of massage therapy. It offers many different types of massage to choose from: Swedish massage for overall body relaxation, deep tissue massage to loosen those stubborn knots, sports massage to stretch marathon runners and weekend warriors alike, Pre-Natal massage for soon-to-be moms and Reflexology.

Massage Envy reviews and complaints

Massage Envy is ranked 103 out of 772 in Beauty Salons and Spas category

Area Served


Payment Methods

VISAMasterCardAmerican Express

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