Contact Massage Envy Customer Service
Massage Envy Phone Numbers and Emails
Toll-Free Number:
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(866) 690-9108Toll- Free
Customer Service:
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(907) 336-3689Anchorage, Alaska, USA
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(817) 402-3232Arlington, Texas, USA
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(410) 387-2555Baltimore, Maryland, USA
Massage Envy Emails:
Contact Information
Massage Envy Website:
Massage Envy Help Center:
Corporate Office Address:
Summary of Massage Envy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Massage Envy?
Cards Question:
- “Change email for gift card”
- “Check gift card balance”
- “Gift card”
Activation/ Cancellation Question:
- “Appointment canceled”
- “Cancellation”
- “Cancellation policy”
Payments and Charges Question:
- “Charges”
- “Curpt charges”
- Dispute of charge
Product/ Service Question:
- “Membership”
- “To see if ive been restricted from working at ME”
- “Membership issue”
Staff Question:
- “About Service at one of your locations”
- “Customer service problem”
- “Service complaint”
Account Question:
- “Balance on the gift card”
- “Credit my account”
- “Need to change log in and pass word”
Request for Information Question:
- “I just need to check balance on my gift card. There is no contact number and I don’t have an account number. Just the gift card number. Massage Envy website doesn’t let you check it and no answer for the phone number”
- “Have questions”
- “Business partnership inquiry”
Refund Question:
- “Refund”
- “Refund Now!!”
- “Want my refund”
Employment Question:
- “W2”
- “Paystubs”
- “Employment”
Shipping and Delivery Question:
- “Para ver lo de una targeta de regalo”
- “I never received my call back from the Toledo Ohio location franchise owner about my complaint”
- “Never received my gift card via email”
Return/ Replace Question:
- “I wanted to talk to someone about getting a copy of my contract and the way I was treated and blown off several times by management. However, I couldn't even get a return call from corporate. This is a horrible business.”
- “Returns”
- “Change reservation”
Website/ Application Question:
- “Site”
- “Error on website”
- “Website”
Other Question:
- “Conpkaint”
- “Complaint!!”
- “Notification”
About
, , , ,
Massage Envy is a company that offers the therapeutic and stress relieving benefits of massage therapy. It offers many different types of massage to choose from: Swedish massage for overall body relaxation, deep tissue massage to loosen those stubborn knots, sports massage to stretch marathon runners and weekend warriors alike, Pre-Natal massage for soon-to-be moms and Reflexology.
Massage Envy is ranked 96 out of 653 in Beauty Salons and Spas category
USA
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