Contact Massage Envy Customer Service
Massage Envy Phone Numbers and Emails
Toll-Free Number:
-
(866) 690-9108
Toll- Free
Customer Service:
-
(907) 336-3689
Anchorage, Alaska, USA
-
(817) 402-3232
Arlington, Texas, USA
-
(410) 387-2555
Baltimore, Maryland, USA
Massage Envy Emails:
Massage Envy Contact Information
Massage Envy Website:
Massage Envy Online Chat:
Corporate Office Address:
Summary of Massage Envy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Massage Envy Customer Service?
Activation/ Cancellation Question:
- “Canceled contract”
- “Cancelation issue”
- “Membership cancellation and reimbursement”
Cards Question:
- “Gift card”
- “Sent an egift card to wrong email address”
- “Gift card problems”
Payments and Charges Question:
- “Special promotion coupon”
- “Charged without authorization and dissatisfied”
- “Billing”
Product/ Service Question:
- “Membership”
- “Broken capillary”
- “Membership issue”
Account Question:
- “Balance of gift card”
- “Took money out my account”
- “Can't find the balance of a gift certificate online after I paid $50 my basic debit card. Need help!”
Staff Question:
- “Customer service”
- “Poor service”
- “Poor and rude service”
Request for Information Question:
- “I became sick for about a month, was not able to keep my payments monthly I have three sections left and would like to get a massage someone please contact me”
- “Checking gift card”
- “Questions on membership”
Refund Question:
- “Refund”
- “Refund gift card”
- “Management complaint and refund needed”
Employment Question:
- “Im needing to get a copy of my W2's”
- “Employment verification noemi casanovas”
- “Former Employee”
Shipping and Delivery Question:
- “Never received my gift card via email”
- “I did not receive my online purchase”
- “Never received gift card”
Return/ Replace Question:
- “Change reservation”
- “Return”
- “Returned funda”
Website/ Application Question:
- “Website”
Other Question:
- “Bad appointment”
- “Complaining”
- “App help”
About
Massage, Membership, Customer Care
Gift Card, Account, Website
Pros: Massage therapist, Massage therapists, Location, Friendliness of front desk, Therapist who did my massage
Cons: Customer service, Absurd membership contract, Services not provided, Conflicting excuses, Being over charged
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Massage Envy is a company that offers the therapeutic and stress relieving benefits of massage therapy. It offers many different types of massage to choose from: Swedish massage for overall body relaxation, deep tissue massage to loosen those stubborn knots, sports massage to stretch marathon runners and weekend warriors alike, Pre-Natal massage for soon-to-be moms and Reflexology.
Massage Envy is ranked 103 out of 772 in Beauty Salons and Spas category
USA
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