State: Arizona City: Phoenix Clear all filters (4 of 799 reviews match)
Here is the rundown of the “massage” I received today. Background – My name is Chrys Francis I have been a member for many years. I do not often get the time to receive a massage so when I am able to find the time it is a big deal. As evidenced by the fact that I have...
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Although I would have loved the scalp massage, it overall doesn't sound like a pleasant experience. MEs are notoriously awful in the way of customer service, so yeah, not surp...


You sound like a real piece of work...

I didn't like
  • Customer service
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I purchased a gift card for a one hour massage at a charity event. I used this massage, present the gift card at checkout and was informed the value of the gift card was $39 and since I was not a member of Massage Envy, the price for a massage was $78 so I owed them...
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Did you "purchase" it, or was it given to you after nagging them for free stuff?

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Due to my hectic travel schedule I asked the Massage Envy location where I had joined if I could still use my pre-paid massages if I cancelled my membership...... the 16 year old at the front desk....said "sure no problem"........ now when I have called to ask how many...
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Mailing Address:
Massage Envy Franchising, LLC
14350 North 87th Street, Suite 200
Scottsdale, Arizona 85260
(480) 366-4100

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Massage Envy
Didn't realize that they hire drug dealers. Was in room when we over heard one worker talking about picking up and making a deal. Got her name, Maggie Gibbs. Works at the Arrowhead location. Do not go there, drug users and dealers. We left and haven't returned. Don' t they get drug tested like healthcare???