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cant use them . i bought 2 for me and my hubby only to be told every time we call there is nothing available . wtf do we need them for then . horrible . i went to a real massage envy in New Jersey and they were great,all Fresno location needs a lession from back east ....
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1.0
#1053170
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Have been a member for 5 months (Topeka, KS location) getting massages regularly 3 to 4 times a month and have had a couple of facials. Never had a bad experience always enjoyed. Left relaxed, tell my friends how great they are until Tuesday, May 23rd. The lady...
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I liked
  • Facials and full body messages
I didn't like
  • Message with paulette
  • Message was a waste of money
#1051970
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DO NOT JOIN THEIR MEMBERSHIP PROGRAM!!!!! Unless you like to get ripped off. I cannot schedule appointments on my days off (too busy) unless I do it a week in advance, I cannot transfer to my friends except for once per month and then they won't allow the same person...
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2.1
I didn't like
  • Membereship program
#1051959
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Massage Envy - Charged 50%, half....not 5% for cancelled appointment...SMH

Massage Envy
#1060558
Cancelled massage 4 hours before appointment Never been and never will go. They charged me 50% of my gift card. Trifflin Hoes
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Massage Envy - Not recommended for prenatal massage

Massage Envy
#1051873
1.3
I went plainview office for prenatal massage and got disappointed. They are not professional for prenatal massage.
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Short Review for April 19, 2017, Pc_other

Massage Envy
#1036315
1.0
Worse place to work! Pay is horrible and you are pressured to harrass customers to buy a membership for below standard massages. The massages I received were horrible. The turn over is tremendous. They can't keep decent employees. This is at both locations in anchorage Alaska
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Massage Envy Deep Tissue Massage Review

Massage Envy
#1036295
1.0
Worst massage I have ever received. The therapist literally only massaged my shoulder because I stated I had some discomfort so he never touched anything else. He kneeded and tortured me a solid hour. My head hurt to bad that night that I went to sleep at 7 pm I was in such pain.
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I was given a gift of 3 , 1 hour massages. I made an appointment for my first massage and it was actually a 45 minute massage. Knowing I still had 2 more sessions, some time had passed. When I called to make an appointment for my next massage, they told me my...
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#1051800
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I received a $50.00 gift certificate for Massage Envy. When I called to schedule an appointment they wanted my credit card number so that they could set me up for a membership. I do not want a membership. Why would I pay for a massage when I have a $50.00 gift...
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Anonymous
Skygirl

It is in case you do not show up. They have the times for the masseuse set. They don't get paid if you do not show up. I have had wonderful massages there.

#1048357
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As a massage therapist myself. We are not supposed to go below the panty line weather you have them on or off period. I always tell my clients to get undressed to their comfort level. I tell them that but would at least like them to *** their outer garment pants/shirt...
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#1045145
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I won two 50 and one 100 dollar gift cards. I used the first card two 50 dollar gift cards in a couple message. I was asked if I wanted a membership which I declined. 5 months later I decided to use the 100 gift card. Upon setting up my appointment i was told there wss...
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Anonymous
US

My son give me a gift card for mother's day. I used part of the amount for a facial. I cannot find the card so I called the head office and left several messages, sent emails...

Anonymous
Anonymous1

Has anyone had issues with Massage Envy gift cards? When I tried to use two today, both had zero balance: one had been hacked by some guy (no idea who this person is) and the ...

2.9
#1041084
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I booked an appointment through the app. Someone called me April 26 at 1:13pm to get it on the books. April 27 I received another call at 10:39am confirming my appointment for today (April 28) at 7:00pm. I arrived at the location only to be told there wasn't any...
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Anonymous
tlove

The appointment you send online is an appointment request as it states that why they call you. Then they call and set up an appointment with you. Then they give you appointm...

Anonymous
Anonymous

I work at a Massage Envy, one thing I've learned from being there is that their front desk staff is a revolving door. Our entire front staff will all quit over the course of ...

1.0
#1040608
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I purchased a massage package and was never notified that it was about to expire. Two weeks after it apparently expired, I tried to book a massage and I was told that I didn't have one available. My contract says that I have 60 days after expiration to redeem any...
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1.0
I didn't like
  • That they breached their agreement
  • Being ripped off
  • Refused to give any concessions
#1037032
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Horrible experience! I visited both locations in Alaska and had the same experiences at both. The staff turnover is so frequent that no one knows what they are doing. The therapist are new grads just out of school and are paid well below the industry standard so they...
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1.0
#1036965
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