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I have been going to union city location for about 10 years. AT first it was cool to walk in as my schedule permitted but after some time it got harder and harder. I had to make appointments and because of my schedule or being called into work, it ended up costing me...
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2.9
#1108977
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I'm a senior citizen and a Vietnam vet and the manager at massage envy Marlton said that it was cheaper for me to get the membership and take advantage of the discount instead of getting the one therapy session which I was going to do originally. I told the manager...
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#1102066
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My wife was sexually assaulted at the Massage Envy on Spring Green in Katy Texas. This should be a safe place. DO NOT GO THERE! The owner still has not called me back Will see him in court I will file a police report after the Hurricane Harvey relief efforts are...
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#1095329
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Massage Envy - I am a member at Tulsa hills went in person to request a ca

Massage Envy
#1108501
Want my contract cancelled no one has contacted me about this but keeps calling me to schedule me for more messages that I do not want and would like for them to stop taking payment from my account
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Massage Envy - Not good

Massage Envy
#1107074
Went for a two hour massage then a facial right after. After my massage I was waiting for my facial but I guess she called out sick. But if I call out I have to pay I feel I should get something because I went to Nashua because Manchester couldn't do the two hour plus facial. So needless to say i will not be going back to Nashua I probably will cancel after my next two that I have left.
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Massage Envy - Charged 50%, half....not 5% for cancelled appointment...SMH

Massage Envy
#1060558
Cancelled massage 4 hours before appointment Never been and never will go. They charged me 50% of my gift card. Trifflin Hoes
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Massage Envy - Not recommended for prenatal massage

Massage Envy
#1051873
1.3
Details
I went plainview office for prenatal massage and got disappointed. They are not professional for prenatal massage.
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Customer service
Diversity of Products or Services
Price Affordability
Staff
For a big franchise like them, they're customer service sucks and their manager was rude! My first experience and I will never return (but, I will have to because I have a *** gift card that I am not gonna lose).... I literally yelled at the manager because he tried to...
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1.0
#1089225
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Completely shocked and disgusted by the service I received. I stopped going to this location because of the bad service. I was booked at the Tech Ridge...which was shut down today for nonpayment of rent...and was then called from this location 10 minutes after my...
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1.6
I didn't like
  • Customer service from booking associates
#1086805
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My husband gave me a $200 gift card for Mother's Day! I tried to book a massage and facial on the same day; however, no one could seem to find 2 appointments on the same day despite looking 6 weeks into the calendar. That could be due to their introductory pricing you...
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1.0
I didn't like
  • Services not provided
  • Customer service when cancelling
  • Way the concider a matter resolved
#1080417
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My husband had an appointment that he had to cancel at least 6 hours before due to a pet emergency and they made him pay for 50% of the massage. What a policy. They could have easily filled this appointment as there is a waiting list of people who need appointments....
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I didn't like
  • Customer service or business policy
#1071320
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I started a membership in Cincinnati while visiting a friend last Christmas but I live outside of Cleveland. When I joined I thought the closest facility was about seven miles away but it's about 20. I can't complain about the massages but the contract is ridiculous....
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3.0
#1070599
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I know prices change and increases have to happen. My insurance refuses to pay for service that would help my fibromyalgia. So I've been paying out of pocket for 2yrs now. Me like many other people in the United States live paycheck-to-paycheck but even a little $5...
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Anonymous
Lana

Lol "youngsters"

1.4
#1065781
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Contact Massage Envy

Mailing Address:
Massage Envy Franchising, LLC
14350 North 87th Street, Suite 200
Scottsdale, Arizona 85260
Phone:
(480) 366-4100
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Massage Envy Products and Services

All Massage Envy Products
cant use them . i bought 2 for me and my hubby only to be told every time we call there is nothing available . wtf do we need them for then . horrible . i went to a real massage envy in New Jersey and they were great,all Fresno location needs a lession from back east ....
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1.0
#1053170
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