filters
state:
Show
city:
Show
category:
Show
product:
Show
Have been a member for 5 months (Topeka, KS location) getting massages regularly 3 to 4 times a month and have had a couple of facials. Never had a bad experience always enjoyed. Left relaxed, tell my friends how great they are until Tuesday, May 23rd. The lady...
Read more
I liked
  • Facials and full body messages
I didn't like
  • Message was a waste of money
  • Message with paulette
#1051970
Reply to reviews
DO NOT JOIN THEIR MEMBERSHIP PROGRAM!!!!! Unless you like to get ripped off. I cannot schedule appointments on my days off (too busy) unless I do it a week in advance, I cannot transfer to my friends except for once per month and then they won't allow the same person...
Read more
2.1
I didn't like
  • Membereship program
#1051959
Reply to reviews
I was given a gift of 3 , 1 hour massages. I made an appointment for my first massage and it was actually a 45 minute massage. Knowing I still had 2 more sessions, some time had passed. When I called to make an appointment for my next massage, they told me my...
Read more
#1051800
Reply to reviews

Massage Envy Massage Review

Massage Envy
#1051873
1.3
I went plainview office for prenatal massage and got disappointed. They are not professional for prenatal massage.
Comment Be first to start a discussion
Show

Short Review for April 19, 2017, Other

Massage Envy
#1036315
1.0
Worse place to work! Pay is horrible and you are pressured to harrass customers to buy a membership for below standard massages. The massages I received were horrible. The turn over is tremendous. They can't keep decent employees. This is at both locations in anchorage Alaska
Comment Be first to start a discussion
Show

Massage Envy Deep Tissue Massage Review

Massage Envy
#1036295
1.0
Worst massage I have ever received. The therapist literally only massaged my shoulder because I stated I had some discomfort so he never touched anything else. He kneeded and tortured me a solid hour. My head hurt to bad that night that I went to sleep at 7 pm I was in such pain.
Comment Be first to start a discussion
Show

Massage Envy Deep Tissue Massage Review

Massage Envy
#1028059
Asked me to take my underwear off
Comment Be first to start a discussion
Show
I received a $50.00 gift certificate for Massage Envy. When I called to schedule an appointment they wanted my credit card number so that they could set me up for a membership. I do not want a membership. Why would I pay for a massage when I have a $50.00 gift...
Read more
Anonymous
Skygirl

It is in case you do not show up. They have the times for the masseuse set. They don't get paid if you do not show up. I have had wonderful massages there.

#1048357
Reply to reviews
As a massage therapist myself. We are not supposed to go below the panty line weather you have them on or off period. I always tell my clients to get undressed to their comfort level. I tell them that but would at least like them to *** their outer garment pants/shirt...
Read more
#1045145
Reply to reviews
I won two 50 and one 100 dollar gift cards. I used the first card two 50 dollar gift cards in a couple message. I was asked if I wanted a membership which I declined. 5 months later I decided to use the 100 gift card. Upon setting up my appointment i was told there wss...
Read more
Anonymous
US

My son give me a gift card for mother's day. I used part of the amount for a facial. I cannot find the card so I called the head office and left several messages, sent emails...

Anonymous
Anonymous1

Has anyone had issues with Massage Envy gift cards? When I tried to use two today, both had zero balance: one had been hacked by some guy (no idea who this person is) and the ...

2.9
#1041084
Reply to reviews
I booked an appointment through the app. Someone called me April 26 at 1:13pm to get it on the books. April 27 I received another call at 10:39am confirming my appointment for today (April 28) at 7:00pm. I arrived at the location only to be told there wasn't any...
Read more
Anonymous
tlove

The appointment you send online is an appointment request as it states that why they call you. Then they call and set up an appointment with you. Then they give you appointm...

Anonymous
Anonymous

I work at a Massage Envy, one thing I've learned from being there is that their front desk staff is a revolving door. Our entire front staff will all quit over the course of ...

1.0
#1040608
Reply to reviews
I purchased a massage package and was never notified that it was about to expire. Two weeks after it apparently expired, I tried to book a massage and I was told that I didn't have one available. My contract says that I have 60 days after expiration to redeem any...
Read more
1.0
I didn't like
  • That they breached their agreement
  • Refused to give any concessions
  • Being ripped off
#1037032
Reply to reviews
Horrible experience! I visited both locations in Alaska and had the same experiences at both. The staff turnover is so frequent that no one knows what they are doing. The therapist are new grads just out of school and are paid well below the industry standard so they...
Read more
1.0
#1036965
Reply to reviews
We have been members for over 9 years. The lack of professionalism manifests itself in missed appointments I twice showed up to not have a massage therapist. Further I requested a female massage therapist and they gave me a male therapist. Lastly, the quality is...
Read more
Anonymous
Anonymous

You won't win unless you're willing to pay to win. The company is corrupt but no one has the funds to fight them so they keep winning

2.1
I liked
  • Some therapists were excellent - but they no longer work there
I didn't like
  • Schedling
  • Poor follow up
  • Customer communicatins
#1030712
Reply to reviews