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  • Customers like
    • Massage therapist3
    • Massage therapists3
    • Had good massages2
  • Customers don't like
    • Trap you into joining8
    • Absurd membership contract7
    • Being lied to7

  • May 18
  • Beauty Centers and Spas
  • Fort Lauderdale, Florida
  • Massage
  • 2
  • 2
  • 65
  • REVIEW RATING 4/5

My family has been a member of Massage Envy Weston for almost 4 years. My recent experience with them was horrible! There is a new federal ruling that prohibits Massage Envy from cancelling massages after your membership has been cancelled by them or you. You can Google the details. The owner of the Weston, FL location, Andrea O'Brien, has abysmal people skills and makes no effort to keep long... Read more

Was this review helpful? 1 0

  • May 17
  • Beauty Centers and Spas
  • Vancouver, Washington
  • Positive Experience
  • 44
  • REVIEW RATING 4/5

I have been with Message Envy for several years now and have not had any problems with their service. When life gets busy I stack up missed months and double my message time on my next visit. Their have been a couple sessions where the message therapist was not efficient for my liking so I ask the desk not to put me with them and let them know what I would like. They have always accommodated my... Read more

Was this review helpful? 0 0

  • May 15
  • Beauty Centers and Spas
  • Gig Harbor, Washington
  • Massage
  • 1
  • 1
  • 66
  • REVIEW RATING 4/5

I have had gift cards that I have been trying to use for a year. Message Envy (yeah right) they never have an opening and then when you finally schedule an appointment 4 weeks out, Friday afternoon they cancel my Sunday appointment. They just want to take your money. They are not fooling me into thinking that they are just so popular it is hard to get in. That's ***, they probably treat their... Read more

Was this review helpful? 0 0

  • May 12
  • Beauty Centers and Spas
  • Amarillo, Texas
  • Massage Appointment
  • 1
  • 1
  • 82
  • REVIEW RATING 4/5

I am very disappointed in your Casa Linda staff. I booked a 5PM appointment today. I headed out at 4:30 from Mesquite TX and ended up at an abandoned building. I called in to verify the the address when the attendant stated oh yeah, we get that a lot with iPhone users. I do have an iPhone however, I used my navigation in my 2015 Infiniti Q70, which still routed me to the abandoned building. She... Read more

Was this review helpful? 0 0

  • May 07
  • Beauty Centers and Spas
  • Tulsa, Oklahoma
  • Positive Experience
  • 150
  • REVIEW RATING 4/5

I don't know what experience you had, and I've worked there 2 years plus, and most of the stuff u said isn't accurate. If u know how billing works u need to give a 30 days of notice before canceling membership etc... Same for appointments, give a 3 hour notice u won't show up. The deep muscle therapy works for some, not all. They do pay low for therapist position but most therapists know that.... Read more

Was this review helpful? 0 0

  • May 05
  • Beauty Centers and Spas
  • Superior, Colorado
  • Facials
  • 1
  • 1
  • 221
  • REVIEW RATING 4/5

This has happened to me twice at the Superior location. I arrive early for my facial appointment to pay in advance. The woman who does my facial is in the lobby talking to her previous client. She is clearly running late and tells me she needs to get the room ready. I sit and wait in the relaxation room thinking since I am her last client of the day, she will make up the delay in the end. I... Read more

Was this review helpful? 1 0

  • Apr 26
  • Beauty Centers and Spas
  • El Cajon, California
  • Massage Therapy
  • 4
  • 4
  • 391
  • REVIEW RATING 5/5

After interview and getting face down on table for massage...the girl came in the room with another lady and said I could not have a massage because I was on Evista...prescribed by my oncologist for a period of five years after breast cancer. Other large spas have provided massages over the last few years with no question! I will not go back or recommend them....huge disappointment !! I feel I... Read more

Was this review helpful? 1 2

  • Apr 21
  • Beauty Centers and Spas
  • Phenix City, Alabama
  • Facials
  • 178
  • REVIEW RATING 4/5

My card was charged for 3 tx I did not sign up for after I had the 6 which I did sign. When I called to report this error, was informed " a computer glitch". Spoke with supervisor and she stated" someone did not click the correct box." Excuses, excuses! Finally ,she said would credit my card. And threw in a facial for my inconvenience I will not be using it! I will be checking for the refund. I... Read more

Was this review helpful? 0 0

  • Apr 19
  • Beauty Centers and Spas
  • Athens, Georgia
  • Membership
  • 191
  • REVIEW RATING 4/5

Yes same issue - the massage envy inAthens Georgia would not let my husband & I out of our contracts & stated we had to fulfil a full year of membership & kept charging to our credit cards even after requesting to drop both membership. I had to change my debit card account to finally stop and have been referred to collection company for the remaining 6 months complete with continuous... Read more

Was this review helpful? 1 0

I am so so happy. Massage Envy finally has a lawsuit against them. Add comment

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