• Massage Therapist2 votes
  • Facility1 votes
  • Had good massages1 votes
  • Trap you Into Joining6 votes
  • Absurd membership contract6 votes
  • Being Lied To3 votes
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  • 18 hours ago
  • Beauty Centers and Spas
  • North Sarasota, Florida
  • Spa And Services
  • 7

and was advised after I was done with the facial that they were out of Vitamin C cream to do the anti-aging so they gave me a sensitive skin facial which does not apply to me at all. When I made the appointment they told me to discuss which facial I wanted with the therapist. I wrote on my paperwork before the facial that I wanted an anti-aging facial. I do not know how many times I needed to ask... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Beauty Centers and Spas
  • Lakewood, Colorado
  • Membership
  • 10

I signed up for a membership and life got busy I racked up some massages and when I finally was able to get in and use one, I wasn't able to use it because the most recent charge hadn't gone through yet, but I had already paid for at least 4 that hadn't been used yet. I couldn't cancel until it's been a year and at that point I had so many paid and unused massages that I figured if I didn't... Read more

Was this review helpful? 0 0

  • Feb 17
  • Beauty Centers and Spas
  • Spring, Texas
  • Cancellation Policy
  • 195

My husband and I got a 1 yr Christmas time last yr. A few months later I had to quit my job 2 stay home with our daughter. No income so had to Freeze my account 6mths. Well now I'm pregnant and they refuse to stop tryin to get a new card on file. I have talked to many people tryin to tell them I want to cancel stop calling me. They will not stop. Beware of this company. All they have been is a... Read more

Was this review helpful? 2 0

Front office corporate people only care about the money . Therapists are mediocre at best. It is extremely difficult to get an appointment at the time that works for YOU. I would never do this again!!!!! Add comment

  • Feb 07
  • Beauty Centers and Spas
  • Cleveland, Ohio
  • Massage
  • 300

They never have available times of your choice to book an appointment. IF you get a space, they book the wrong time, wrong length, male instead of female therapist. They are a bunch of morons, seriously. DO NOT GO THERE. Bought a giftcard for my husband. We have been trying to get him a massage since Christmas. He just called me, from the place; they booked him a male therapist while I... Read more

Was this review helpful? 3 0

  • Feb 06
  • Health and Beauty
  • Houston, Texas
  • Membership
  • 340

My husband and I were loyal members for NINE years at this Massage Envy in Webster, Texas In May of 2014 husband Hand Carried a letter to cancel said memberships. It has been 10 months and they are still calling and sending bills. I have talked to numerous employees at this location and today we visited them in person. Still they will not cancel and leave us alone. Beware. According to the... Read more

Was this review helpful? 4 1

  • Jan 29
  • Beauty Centers and Spas
  • Massage
  • 253

I have had a contract with the Massage Envy in Conroe, Texas Teas Crossing locations for over a year. I felt very pressured to enroll in it initially, however, since then, all the staff is very courteous and professional. My real complaint is that I usually need to call well over a week in advance in order to get an appointment that fits my schedule and needs for a massage. I am retired and... Read more

Was this review helpful? 3 1

  • Jan 23
  • Beauty Centers and Spas
  • Lexington, Kentucky
  • Massage Scheduling
  • 301

Massage Envy Nicholasville Rd. Lexington has just ruined my massage experience. I just called and asked to give my scheduled time slot to my 86 year old father, and they refused. (This would not have cost them a dime, and probably would have meant another regular client for them) I spoke with the manager who was VERY patronizing. There's nothing relaxing or rejuvenating about refusing a long term... Read more

Was this review helpful? 2 0

  • Jan 22
  • Beauty Centers and Spas
  • Portland, Oregon
  • Massage Services
  • 224

I am a longtime customer and because they didn't change my credit card they now want to charge me 200.00 to make my account up to date or I will lose the 8 massages I already have on file. I plan on leaving this message on every site I can find because I am so angry. This apparently is their policy so I am canceling my membership as well as my boyfriend, my parents and 2 separate aunts and their... Read more

Was this review helpful? 2 1

  • Jan 11
  • Employees and Ex-employees
  • Woodstock, Georgia
  • Management
  • 468

I worked for Massage Envy spa one of the worst places I have ever worked they don't care about their employees they are treated horrible and very disrespectful the management was absolutely unprofessional along with the owners they didn't care about us or our needs or wants they lied to us about everything why they hired you getting raises which never happened or bonuses no wonder it's a... Read more

Was this review helpful? 6 4

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